Shipping Policy for Shawashop.com
At ShawaShop, we strive to deliver your custom-made products quickly and safely. Because each item is printed on demand, please review the details below to understand how our production and shipping process works.
1. Order Processing Time
All our products are made to order.
After your order is placed, please allow 3–7 business days for production before shipment.
This time includes:
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Order verification and quality check
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Product printing and packaging
Orders placed on weekends or holidays will begin processing on the next business day.
2. Shipping Time & Delivery
Once production is complete, your order will be shipped to your provided address. Estimated delivery times:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada | 10–20 business days |
| United Kingdom | 10–20 business days |
| Australia & New Zealand | 10–20 business days |
| Europe | 10–25 business days |
| Rest of the World | 15–30 business days |
Please note: Delivery times are estimates and may vary due to customs delays, postal service issues, or peak seasonal demand.
3. Shipping Fees
Shipping costs are calculated at checkout and depend on the product type, quantity, and destination.
Occasionally, we offer free shipping promotions, which will be clearly stated on our website or during checkout.
4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing a tracking number and link to monitor your shipment.
Please allow up to 48 hours for tracking information to update after dispatch.
5. Incorrect or Incomplete Addresses
Please double-check your shipping address before completing your purchase.
Shawa Shop is not responsible for packages lost or delayed due to incorrect, incomplete, or insufficient addresses provided by customers.
If an order is returned due to address issues, we may charge an additional shipping fee to resend it.
6. Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, and taxes imposed by your country.
These charges are the customer’s responsibility and are not included in our product prices or shipping fees.
Shawa Shop is not responsible for delays caused by customs procedures.
7. Lost or Delayed Packages
If your package is lost in transit, please contact us at [email protected] with your order number.
We will work with the shipping carrier to locate your order or issue a replacement when applicable.
Please allow up to 30 business days before declaring a package lost.
8. Separate Shipments
If your order includes multiple items, they may be shipped separately depending on product type, stock availability, or printing location.
You will receive separate tracking numbers if your items are shipped from different facilities.
9. Contact Us
If you have questions or concerns regarding your shipment, please reach out to our support team:
📧 Email: [email protected]
🌐 Website: https://shawashop.com